Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Contact details — first name, last name, email address, phone number, company, industry, and any other details you submit through our forms.
• Communication content — messages, replies, and details shared on discovery calls, intake forms, or via email and SMS.
• Marketing preferences — your consent to be contacted by email and/or SMS, and any later changes to that consent.

We also collect limited information automatically, such as IP address, device and browser type, referring URL, pages viewed, and basic analytics events used to operate and improve the Site.

2. How We Use Your Information

• To respond to inquiries and deliver the Services you request.
• To send marketing emails, SMS messages, newsletters, and follow-ups when you have opted in.
• To schedule discovery calls, appointments, and onboarding.
• To operate, secure, analyze, and improve the Site and our Services.
• To comply with legal obligations and enforce our terms.

3. SMS / Text Messaging

Diouf Media may collect your mobile phone number when you submit a form on our website or otherwise provide consent to receive text messages. By opting in, you agree to receive SMS messages from Diouf Media related to appointment scheduling, lead follow-up, and marketing communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information may be shared with subcontractors in support services, such as customer service.

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, and you can request help by replying HELP. For more information, please see our Terms of Service.

4. Consent to Contact by Email and SMS

When you submit your information through any Diouf Media form, you expressly consent to be contacted by Diouf Media at the email address and phone number you provide, including for marketing, follow-up, and informational purposes via email, phone calls, and SMS/MMS text messages, which may be sent using automated technology.

Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You can unsubscribe from email at any time by clicking the "unsubscribe" link in any message, and you can opt out of SMS at any time by replying STOP to any text message. Reply HELP for help. For assistance, email jd@dioufmedia.com.

5. How We Share Information

We do not sell your personal information. We share information only with:

• Service providers that help us operate the Site and Services (hosting, analytics, email and SMS delivery, CRM, scheduling, payments). This does not apply to mobile information, which is never shared with third parties or affiliates for marketing or promotional purposes.
• Legal and safety recipients when required by law or to protect rights, property, or safety.
• Business transfers in connection with a merger, acquisition, or sale of assets.

No mobile information is shared with third parties or affiliates for marketing or promotional purposes under any circumstance.

6. Cookies and Analytics

We use cookies and similar technologies to keep the Site functioning, remember preferences, and measure performance. You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

7. Data Retention

We keep your information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize it.

8. Your Choices and Rights

• Update or correct your information by emailing us.
• Unsubscribe from marketing email via the link in any email.
• Opt out of SMS by replying STOP to any message.
• Request access to or deletion of your personal information, subject to applicable law.

Depending on where you live, you may have additional rights under laws such as the CCPA/CPRA or GDPR. To exercise any rights, contact us using the details below.

9. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.

10. Children's Privacy

The Services are intended for users 18 and older. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates become effective when posted on this page with a new "Effective" date.

12. Contact Us

Questions or requests? Email jd@dioufmedia.com.